1. Introduction
Welcome to PicsShop (www.picshopai.com), a generative AI-driven and innovative online platform that connects users to a world of artificial intelligence solutions. Our mission is to facilitate the exchange of AI services, knowledge, and solutions, and we are dedicated to providing a secure, ethical, and efficient environment for all users.
We also invite you to explore PicShop, where you can find a collection of AI-generated images tailored for your needs.
These Terms and Conditions (hereafter referred to as “Terms”) are designed to govern your use of our Platform and related services. These Terms outline your rights and responsibilities, as well as our rights and responsibilities as a service provider. They also address issues such as privacy, intellectual property, and the use of our Platform’s resources and services. We kindly ask that you carefully read and understand these Terms, as they establish the legal framework for your engagement with our Platform and related services.
By accessing and using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please leave our Website immediately and refrain from using our Platform and related services thereafter.
If you have any questions or concerns about these Terms, please do not hesitate to reach out to our customer support team via email at support@picshopai.com.
2. Legal Information
This Website www.picshopai.com is operated and owned by “Infinite Growth s.r.o.”, a company incorporated under the laws of the Czech Republic under the number 219 13 048 (hereafter “Company”, “we”, “us”, “our”) with the registered office address at Cimburkova Str., No. 916/8, Žižkov, ZIP code: 130 00, Prague 3.
3. Terms and Definitions; Modifications to these Terms
“Platform” refers to our Website, its features, and related services that provide image generation technology.
“User” or “you” (“your”) refers to any individual who accesses or uses our Platform.
“User-Generated Content” refers to any content, including artwork and visuals, created or uploaded by Users on our Platform.
“Website” refers to this website www.picshopai.com.
We may modify these Terms from time to time, so we encourage you to review them regularly to stay informed about any updates. Your continued use of our Platform after any modifications signifies your acceptance of the updated Terms.
4. User Eligibility
By using our Platform, you represent and warrant that you are of legal age in your country of residence to enter into these Terms. Our Platform is intended for use by individuals who are at least 18 years old. If you are under the age of 18, you must not use our Platform, and where and when required, you must obtain the consent of a parent or legal guardian before using our Platform.
Our Platform may not be available in certain countries due to legal restrictions. By using our Platform, you represent and warrant that you are not located in one of the following countries: Afghanistan, Cuba, Iran, North Korea, Syria, Russian Federation, Belarus, Regions of Ukraine: Crimea, Donetsk, and Luhansk, Myanmar (Burma), Central African Republic, China, Congo DR, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe.
The aforementioned list of restricted countries and territories may be amended at any time by the Company at its sole discretion.
5. Platform Description
Our Platform provides Users with generative content solutions and marketplace features for artificial intelligence (AI) products. Through our Platform, you can use various tools and resources to enhance your experience with AI features. These features may include but are not limited to image filters, editing tools, templates, and artistic effects. While providing you with our Platform, we reserve the right to modify, update, or discontinue any part of the Platform at our sole discretion.
6. User Account
To access certain features and services on our Platform, you need to create a user account. During the registration process, you will be required to provide accurate and complete information about your full name, email address, and phone number. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security of your account.
In certain cases, we may request additional documents or information from you after the registration process to verify your identity, eligibility, or compliance with applicable laws and regulations. By using our Platform, you agree to provide any requested documents or information promptly and accurately. Your failure to comply with such requests may result in the suspension or termination of your account.
Your user account on our Platform is personal and non-transferable. You are responsible for all activities that occur under your account, including any User-Generated Content you create or upload. You agree not to use our Platform for any unlawful or unauthorized purposes.
7. Account Inactivity
If you do not use your user account on our Platform for a period of six (6) consecutive months, we reserve the right to block or suspend your account. Prior to taking such action, we may attempt to notify you through the contact information associated with your account. You acknowledge and agree that we shall not be liable to you or any third party for any blocking or suspension of your account due to inactivity.
8. Payment Instructions
Purchase of AI Products and Pricing: Users can engage in transactions by purchasing AI products through the shopping cart on the Platform. The prices for the AI products will be displayed on our Website. Also, some features and services on our Platform may be offered at a cost. The pricing for these features and services will be clearly displayed on our Website. We reserve the right to modify the pricing at any time, but any changes will not affect prior purchases.
Methods of Payment and Currency: You can use various methods of payment accepted by your Payment Processor (as defined below), such as credit cards and debit cards. The available payment methods will be displayed to you during the checkout process. Our Platform displays prices primarily in Euro (EUR) for all payments.
Payment Processors: We engage with third-party payment service providers (Payment Processors) for processing payment transactions. Payments for transactions within our Platform will be processed by a Payment Processor engaged therein, in accordance with their terms of service, and not by us. Your use of the payment services provided by the Payment Processor is subject to the terms and conditions of such Payment Processor. We may provide the infrastructure necessary for you to connect with and link your payment account with a Payment Processor to our Platform. You authorize us to access, use, and interact with your Payment Processor about your orders and payments, including with respect to refunds, cancellations, and the execution and monitoring of activity related to your orders and payments. You agree and acknowledge that the Company will not accept, collect, receive, transmit, process, store, or otherwise maintain any possession, custody, or control of any funds paid by any User, or received by any seller in connection with any transactions connected with the use of the Platform. The Company does not make any representations or warranties, whether express, implied, statutory, or otherwise, with respect to any Payment Processor or the services that they provide.
Taxes and Charges: You are responsible for any applicable taxes or duties imposed on your purchases. The prices on the Website and/or the total purchase amount displayed in your account may not include taxes or other additional charges and will be provided to you subsequently during the checkout and payment process. All transactions will be subject to payment processing fees that will be charged by your Payment Processor directly and are calculated based on the entire amount of the transaction (including the total purchase price and applicable taxes). Those fees can be found on the Payment Processor website.
9. Delivery Policy
Upon successful completion of your purchase of AI products, you will receive digital files associated with your order directly to your account within 1-3 business days. We make every effort to ensure the timely delivery of your order. However, there may be instances where delivery times are longer than anticipated due to factors beyond our control, including network congestion, technical issues, or other unforeseen circumstances. We appreciate your patience and understanding during such occurrences.
10. Cancellation Policy
You may cancel your order at any time before completing the payment. Once your payment has been processed and confirmed, the order cannot be canceled. To cancel an order, simply navigate to your shopping cart or checkout page and remove the items you no longer wish to purchase. No further action is required.
If you do not want to accept the order and want to request a refund after payment, please see our Refund Policy below.
11. Refund Policy
We strive to provide a satisfying user experience.
You are eligible for a refund under the following conditions:
- You have purchased an AI product and can demonstrate that the file is corrupted or defective, preventing its proper use; or
- You have not downloaded or accessed the AI product you purchased; and
- You request a refund within 14 days of the purchase date.
We do not typically offer refunds for the following circumstances:
- You change your mind or are dissatisfied with an AI product. However, we may consider exchanges on a case-by-case basis.
- You have downloaded or accessed the AI product and it is not corrupted or defective.
- Refund requests made after 14 days from the purchase date.
In order to claim a refund please contact us via email at support@picshopai.com and provide the following information:
- Your order number.
- The reason for the refund request.
- Any supporting documentation, such as screenshots or descriptions of the issue.
If your refund request is approved, we will initiate the refund using the same payment method you used for the original purchase. The refund will be processed promptly, but it may take several business days for the refund information to appear in your account, depending on your Payment Processor’s policy on refunds processing.
12. User-Generated Content
Ownership: You retain ownership of any User-Generated Content you create or upload on our Platform. However, by uploading or sharing User-Generated Content, you grant us a non-exclusive, worldwide, transferable, royalty-free license to use, reproduce, modify, adapt, publish, and display such User-Generated Content for the purpose of providing and improving our Platform.
Responsibility: You are solely responsible for the User-Generated Content you create or upload on our Platform. You represent and warrant that you have all necessary rights, permissions, and consents to use and share such User-Generated Content. You agree not to upload or share any content that infringes upon the intellectual property rights or privacy rights of others, or that is illegal, obscene, defamatory, or otherwise objectionable.
Monitoring and Removal: We have the right, but not the obligation, to monitor and moderate User-Generated Content on our Platform. We may remove or disable any User-Generated Content that violates these Terms or is deemed inappropriate, without prior notice.
13. Prohibited Actions
You agree not to engage in any of the following prohibited actions while using our Platform: a) Violation of Laws: Use our Platform for any unlawful purpose or in violation of any applicable laws, regulations, or third-party rights.
b) Unauthorized Access: Access or attempt to access areas of our Platform that are not intended for public access or exceed the scope of your authorized access.
c) Interference: Interfere with or disrupt the operation of our Platform or the servers and networks connected to it. This includes transmitting any harmful code, malware, viruses, or other destructive technologies.
d) Unauthorized Use: Use any automated system, software, or means to access, extract, scrape, or collect data from our Platform without our prior written consent.
e) Impersonation: Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
f) Spam and Unsolicited Communications: Use our Platform to send unsolicited messages or spam, and any promotional or commercial content without our express consent.
g) Misuse of the User-Generated Content: Use or exploit the User-Generated Content on our Platform for any purpose other than personal use or as expressly permitted by these Terms.
h) Intellectual Property Infringement: Infringe upon the intellectual property rights of others, including but not limited to copyright, trademark, or patent rights.
i) Harassment and Abuse: Harass, stalk, threaten, or abuse other Users of our Platform, or engage in any behavior that is offensive, discriminatory, or harmful.
j) Data Mining: Engage in data mining, data harvesting, data extraction, or any other similar activity in relation to our Platform, including the use of bots or other automated tools.
k) Reverse Engineering: Reverse engineer, decompile, disassemble, or attempt to derive the source code of our Platform or any related software.
l) Misrepresentation: Provide false, inaccurate, or misleading information related to you or in connection with your use of our Platform.
m) Circumvention: Circumvent, bypass, or manipulate any security measures, access controls, or restrictions on our Platform.
n) System Abuse: Engage in any activity that could negatively impact the performance or functionality of our Platform, including but not limited to excessive usage, denial of service attacks, or distribution of spam.
14. Disclaimer of Warranties
The Platform is provided on an “as-is” and “as available” basis without any warranties or representations, either expressed or implied. We do not guarantee the accuracy, reliability, or completeness of the Platform’s content or its suitability for any particular purpose.
15. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our Platform, including any loss of data, revenue, or profits.
16. Indemnification
You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of the Platform or your violation of these Terms.
17. Termination
We reserve the right to suspend, terminate, or restrict your access to our Platform and your account at any time, without prior notice or liability, for any reason whatsoever, including but not limited to your violation of these Terms.
18. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Czech Republic and the European Union. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Czech Republic.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
20. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the use of our Platform and supersede any prior agreements or understandings.
21. Contact Us
If you have any questions or concerns about these Terms or our Platform, please contact us via email at support@picshopai.com.